A 99.9% Server Uptime
We’ve set up our cloud hosting system using stable hardware and significantly customized software. Our admins have installed a modified version of Security–Enhanced Linux on our physical machines in order to ensure utmost protection and dependability. We’ve added several DDoS protection appliances combined with highly effective firewalls to make sure our network is impenetrable and secure.
All cloud hosting packages packages feature a 99.9% server uptime guarantee. And no matter which datacenter you choose, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s important to also build your own network infrastructure. That is why we set up a custom–configured internal network in each one of our datacenter facilities. Based on high–end Juniper routers and switches, our internal network allows for extremely fast data transmission rates and is also completely redundant.
As a result, you will take advantage of a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, no matter which hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your cash at stake, you cannot feel truly secure. This is exactly why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel content with our web hosting service or if you would like to get an even more powerful hosting solution, such as a VPS hosting or even a dedicated servers hosting packages – we will give you your money back in full, without any secret fees or reimbursement taxes.
24/7 Technical Support
In the event that you run a hosting company, your technical support engineers are of paramount importance. For this reason, we have meticulously chosen a highly proficient team of tech support engineers, each with several years of training behind his back. With their help, our company offers 24x7 support with all our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All technical support questions are answered in under 60 minutes and our average ticket response time is well under 20 minutes!